Shipping policy

Last updated: September 1, 2026

Welcome to Bennett New York.

Company Name: GDCM ECOMMERCE OPERATIONS LIMITED

Registration: 81135844

Address: FLAT 2304, 23/F HO KING, COMM CENTRE, 2-16 FA YUEN STREET, MONG KOK HONG KONG

If you have any questions regarding your order or our shipping policy, please contact us:

At Bennett New York, we are committed to providing our customers with a smooth and reliable shopping experience. We carefully process each order and work with trusted fulfillment partners to ensure that your products are delivered safely and efficiently.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

During this time, we verify the order details, prepare the products for shipment, and arrange the dispatch process.

Please note that processing times may be slightly longer during periods of high demand, holidays, or promotional campaigns.

Shipping Times

After your order has been processed, delivery typically takes:

Estimated delivery time: 8–14 business days

Delivery times may vary depending on the destination, shipping method, customs procedures, and other factors outside of our control.

We always aim to deliver orders as quickly as possible while ensuring a reliable shipping experience.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information when available.

Please allow some time for tracking information to become active after shipment.

Shipping Destinations

We currently offer shipping to selected locations. Available shipping options and estimated delivery times will be displayed during checkout based on your delivery address.

Customs, Duties, and Taxes

Customers are responsible for any customs fees, duties, or taxes that may apply to international shipments, depending on local regulations.

Bennett New York is not responsible for delays caused by customs inspections or procedures.

Delayed or Lost Orders

While we work with reliable shipping partners, delays can occasionally occur due to circumstances beyond our control, including:

Carrier delays
Weather conditions
Customs processing
Incorrect delivery information provided by the customer

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team and we will assist you in locating your order.

Contact Information